FAQs • Minden, NE • CivicEngage

What is the process for deposit refunds?: A residential customer must make 12 payments in a row by the 10th of the month and then all but $20 of the original deposit will be refunded to their utility bill. The $20 will remain on the customer’s account until they move out of Minden. A deposit of $300 or more is only refundable when the customer leaves the City of Minden. The billing software will automatically recognize when a customer has a good payment history and apply the refund. Customers may make inquiries to 308-832-1820.
Business deposits are only refunded when the business no longer has utilities with the City of Minden. Landlord deposits are non-refundable until the landlord no longer owns any properties in Minden.

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Office Manager & Admin Assistant

2. What is the process for deposit refunds?: A residential customer must make 12 payments in a row by the 10th of the month and then all but $20 of the original deposit will be refunded to their utility bill. The $20 will remain on the customer’s account until they move out of Minden. A deposit of $300 or more is only refundable when the customer leaves the City of Minden. The billing software will automatically recognize when a customer has a good payment history and apply the refund. Customers may make inquiries to 308-832-1820.
Business deposits are only refunded when the business no longer has utilities with the City of Minden. Landlord deposits are non-refundable until the landlord no longer owns any properties in Minden.

3. What is the cost of an extra trash pick-up?: The cost of an extra pick-up is $15 for residential pick-ups; the fee for extra commercial pick-ups depends on the dumpster size. Call the city offices at (308) 832-1820 for additional information.

4. What if my garbage collection day falls on a holiday?: In most cases your garbage will be collected on the following business day. Exceptions occur when the city offices are closed for more than one day in a row. Please refer to your recycling calendar for the holiday garbage collection schedule or call the city offices at (308) 832-1820.

5. How do I report a street light that is out?: Call the city office at (308) 832-1820 to report a street light that is out or use our Report A Concern form.

7. What hours is the grass clippings and tree pile open?: The Glass Clippings Pile and Tree Pile is open 24 hours a day, 7 days a week.

8. How do I apply for a handicap parking permit?: Please fill out the Handicap Permit Form and return it along with a copy of your driver’s license to the city offices at:
325 N. Colorado
Minden, NE 68959

9. When do I have to have a building permit?: A permit is needed anytime a structure is altered, different materials are used for replacing existing structures, and when new structures are put up including sheds, carports, garages, signs, concrete, and fences. Click here to view the Building Permit

10. Where can I find the codes of the City of Minden?: View the Minden City Code online.

11. How do I rent a dumpster?: Call the city offices at (308) 832-1820 to arrange for dumpster delivery, pick-up and emptying.

12. Why wasn’t my garbage picked up?: Either your can was not out when the sanitation truck passed your area, the can was not close enough to the alley or curb or the can had uncollectable items in it.